Wink's Carpet & Upholstery Cleaning Ltd Privacy Policy

Our contact details

• Name: Wink's Carpet & Upholstery Cleaning Ltd
• Address: 16 Appledore Close, Stafford, ST17 0EW
• Phone Number: 01785 596060
• E-mail: info@winkscarpetcleaning.co.uk

The type of personal information we collect

We currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name, email address, contact number and address).

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• So that we can book your appointment in successfully.
• So that we can keep in contact for customer relations.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Paid advertising campaigns which require you to fill in a contact form.

We use the information that you have given us in order to contact you and book in your appointments.

We share this information with nobody.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by contacting Jack on 01785 596060.
• We have a contractual obligation.

How we store your personal information

Your information is securely stored.

We keep your name, email address, address and contact number for an indefinite period. We will then dispose your information by deleting it off our system.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@winkscarpetcleaning.co.uk or 01785 596060 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@winkscarpetcleaning.co.uk or 01785 596060.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO's address:

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Turnstile Privacy Addendum

Last updated: June 18, 2025

1. INTRODUCTION

Turnstile, developed by Cloudflare, Inc. (Cloudflare), is a pro-privacy website security tool that processes minimal Signals (as defined below) solely to protect web properties against malicious activity by distinguishing human users from bots and blocking bot traffic. Cloudflare does not control whether a website chooses to use Turnstile; instead, we make Turnstile available to any website that is looking for a way to detect and block bot traffic.

2. SCOPE OF THIS ADDENDUM

This Turnstile Addendum is supplemental to Cloudflare's main Privacy Policy. It provides additional information specific to your use and interaction with Turnstile. This Addendum also applies to the personal data processed using Cloudflare's Challenge Platform, and any reference to "Turnstile" in this addendum applies equally to the Challenge Platform. The Cloudflare Privacy Policy continues to apply to your use and interaction with Turnstile, except where this Turnstile Addendum provides more specific information. In those cases, the more specific information will apply instead.

3. INFORMATION WE COLLECT

Cloudflare Turnstile processes a variety of client-side signals ("Signals") such as client IP address, TLS Fingerprint, User-Agent Header and Sitekey and associated origin. Cloudflare does not have the ability to directly identify any individuals from any of the Signals Turnstile collects, including IP addresses.

4. HOW WE USE INFORMATION WE COLLECT

(i) Bot detection and blocking

Turnstile is a tool to protect web properties by distinguishing human users from bots and blocking any detected bot traffic that could otherwise harm the safety and security of that property. It does so by evaluating the Signals listed above specific to both the website visitor and the website visited. The purpose of collecting these Signals is not to identify, profile or target any individuals but solely to detect and block bots. The Signals collected by Turnstile are strictly necessary for this purpose (i.e. detecting and blocking bots to enable visitors to enjoy a safe and secure experience when visiting websites that have implemented Turnstile). Cloudflare is a data processor of Signals that we process to provide the Turnstile service to our customers, that is, securing our customers' websites. This means that we process Signals for this purpose on behalf of, and pursuant to instructions issued by, our website operator customers (who are the data controllers of any data processed for this purpose). If you have questions, or wish to exercise any data protection rights, regarding Cloudflare's processing of Turnstile data to provide our service, please contact the relevant website operator.

(ii) Improving Turnstile's bot detection capabilities

Cloudflare also processes the Signals described in this Privacy Notice to improve Turnstile. This is necessary to refine and improve our bot detection algorithms in order to respond to evolving bot threats, and to maintain the security of the web properties that website visitors choose to visit. Cloudflare is a data controller of Signals that we process to improve Turnstile's bot detection capabilities. This Turnstile Privacy Notice (in conjunction with Cloudflare's main Privacy Policy) governs our processing of Signals for this purpose.

5. NOTICE TO EU AND UK RESIDENTS

To the extent that the data described in the Turnstile Privacy Notice qualifies as personal data, then: When processing this personal data as a processor to protect our customers' websites, our customers, as controllers, determine the lawful basis of this processing, and we process this data under their instruction and on their behalf; and When processing this personal data as a controller, we rely on our legitimate interests in improving the effectiveness of Turnstile's bot detection capabilities to process this Turnstile data.

6. COOKIES

The Signals collected by Turnstile are strictly necessary for the purpose of detecting and blocking bots to enable visitors to enjoy a safe and secure experience when visiting websites that have implemented Turnstile. For more information about the cookies used by Cloudflare, please check their Cookie Policy and Turnstile Developer Docs.

CONTACT FOR PRIVACY CONCERNS

If you have questions or concerns about this Turnstile Privacy Notice or your personal data processed through Turnstile, please contact Cloudflare's Data Protection Officer at dpo@cloudflare.com.