Wink’s Carpet & Upholstery Cleaning Ltd Privacy Policy

Our contact details:

Name: Wink’s Carpet & Upholstery Cleaning Ltd
Address: 16 Appledore Close, Stafford, ST17 0EW
Phone Number: 01785 596060
E-mail: info@winkscarpetcleaning.co.uk

We currently collect and process the following information:Personal identifiers, contacts and characteristics (for example, name, email address, contact number and address)

Most of the personal information we process is provided to us directly by you for one of the following reasons:

- So that we can book your appointment in successfully.
- So that we can keep in contact for customer relations.

We also receive personal information indirectly, from the following sources in the following scenarios:

- Paid advertising campaigns which require you to fill in a contact form.

We use the information that you have given us in order to contact you and book in your appointments.

We share this information with nobody.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

‍Your consent. You are able to remove your consent at any time. You can do this by contacting Jack on 01785 596060

We have a contractual obligation.

Your information is securely stored.

We keep your name, email address, address and contact number for an indefinite period. We will then dispose your information by deleting it off our system.

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@winkscarpetcleaning.co.uk or 01785 596060 if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at info@winkscarpetcleaning.co.uk or 01785 596060.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
CheshireSK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk